Browsing Department of Economics and Islamic Banking by Subject "Service, Service Quality, CRM"
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IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT DALAM MEMBERIKAN PELAYANAN PADA ANGGOTA BMT BATIK MATARAM
(FAKULTAS AGAMA ISLAM UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2019-04-09)This study aims to find out how customer implementation of relationship management along with the strategies implemented by BMT Batik Mataram in providing services to its members and what obstacles BMT Batik Mataram ...