Browsing Department of Communication Science by Author "NUCIFERA, AMELIA"
Now showing items 1-1 of 1
-
PENGARUH FITUR CUSTOMER RELATIONS MANAGEMEN DAN TINGKAT KEPERCAYAAN TERHADAP LOYALITAS PENGGUNA JASA RS PKU MUHAMMADIYAH YOGYAKARTA
NUCIFERA, AMELIA (FAKULTAS ILMU SOSIAL DAN POLITIK UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2016-12)Customer loyalty will determine whether a customer will come back or not and whether they would recommend the Muhammadiyah Yogyakarta Hospital to others to use it or not. To maintain customer loyalty, it is necessary to ...