ANALISIS KOMPETENSI, PROFESIONAL SDM TERHADAP MUTU KESELAMATAN PASIEN DI RUMAH SAKIT SWASTA JAWA TENGAH
Abstract
Background: Hospitals have function for healing and maintaining
health. This function must be carried out in a well integrated manner as a
way to improve the patient safety quality. The problems experienced by most
patients are related to the patient safety quality so that many patients or
family members complain that the services provided are less than optimal.
Human resources in an institution are important aspects that can determine
whether an organization is effective or not. Health workers who do not have
the competence and professionalism will not be able to provide high quality
services and ensure safe health practices
Reserach Objective: To analyzed the competence and professionalism
of medical personnel influence the patient safety in private hospital of
Central Java.
Method: Quantitative research with cross sectional approach. The
population was all medical personnel of Central Java Private Hospital
employees in 2018. The sampling technique was total sampling as many 53
people. Data collection techniques used questionnaires. Data analysis used
was multiple regression analysis.
Result: Competence had positive and significant influence against the
safety patients quality. Professional human resources had positive and
significant influence against the safety patients quality. Competence and
professional human resources had positive and significant influence against
the safety patients quality with the amount of contribution as much 60,6%.
Conclusion: Competence and professional human resources influence
the safety patients quality in Central Java Private Hospital.
Keywords: Competence, professional human resources, safety patients
quality