Browsing Proceedings by Author "SOBARI, WAWAN"
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LEADING TO IMPROVEMENT? THE POLITICS OF ISO 9001:2000 TRANSFER TO LOCAL SERVICE DELIVERY
SOBARI, WAWAN (DEPARTMENT OF GOVERNMENT AFFAIRS AND ADMINISTRATION FACULTY OF SOCIAL AND POLITICAL SCIENCE UMY, 2011-01-21)In the last eight years, there has been a rising practice of the ISO 9001:2000 transfer within local and provincial governments in East Java Indonesia. It is an interesting fact as the practice invites some controversial ...