THE PUBLIC’S PERCEPTION TO THE SERVICE OF SOCIAL SECURITY BOARD FOR HEALTH / BADAN PENYELENGGARA JAMINAN SOSIAL KESEHATAN /BPJS KESEHATAN : A STUDY IN SLEMAN PUBLIC HOSPITAL – YOGYAKARTA SPECIAL REGION
Abstract
Ad No. 24 of 2011 has been implemented since January 1, 2014 in all local govemments, including
Sbman Regency, Special Region ofYogyakafta (DlY). However, the implementation of Social Secuity
Boad (Badan Penyelenggaran Jaminan Sosla//8PJS,) sti// faces many ptoblems in the field. Many
eitplaints from the health insurance members who feel lost ol the facilities, especially in refenal process,
d1gs, and other suppofling servrbes rs one of the problems.The obiedive ol this research is to know
how the perception on the implementation of BPJS in geman Regency in managing National Health
lnsunnce (JKN) policy in Sleman Regency. The type of this research was quantitative desciptive.
The data collection techniques were using questionnaires and documentation. The total samples in
this research were 100 respondents and the sample taking technique was uslng putposive sampling.
The research results conclude that: 1) there is no significant difference in perception between the
Contribution Assistance Recipients (PBI) and non-PBl basS on the inpbnentation and/or receiving the
reg/istntion of BPJS for Health pafticipants in Sleman, 2) there is no significant difference in perception
between the Contribution Assistance Rec,pionts (PBI) and non-PBl based on the data managemenl
of BPJS for Health pafticipanls in S/ernan, 3) there is significant difference in perception between
Conl,bulion Asslstance Recipients (PBI) and non-PBl based on financing benefits or'financing health
servrcigsof SPJS for Health in Sleman, and 4) there is significant difference in perception between the
Conlribntlon Assrstance Recipients (PBl)'and non-PBt based on the providing information of BPJS fot
Heafth implementation in Sleman.