Background. The implementation of Indonesia National Health Security (JKN) raises many perceptions from dentist. There were many kind of perception from dentist, for example the perception about capitation, which are pro and contra. The operation of JKN does not only affect the perception of the dentist but also participants or patients who act here as consumers. As consumers, patients want that the health services provided are in optimal condition. This could be known through the level of patient satisfaction. Objective. To describe the level of satisfaction of participant or patient and the perception of dentist on dental and oral health services in the nasional health security era. Method. This study is descriptive observational with cross sectional research design and the type of data used quantitative and qualitative. The number of samples of participants or patients in the study of patient satisfaction were 97 patients and 4 dentists as sub-subject of the Pratama Firdaus Clinic in the study of dentist perception. The sampling technique used purposive sampling. The place of study at Firdaus Primary Clinic in Desember 2018-Maret 2019. Result. The overall level satisfaction of most patient was very satisfied (83.51%). The dentist perception showed that dentists' perceptions of work motivation is mediocre, dentists' perceptions of remuneration is considered lacking, dentists' perceptions of the dentist's paradigm were implemented, dentists' perceptions of health facilities is appropriate and dentists' perceptions regarding ordinary workloads. Conclusion. The level satisfaction of most patients is very satisfied. The description of the dentist's perception in providing dental and oral health services is positif perception.