| dc.contributor.author | KUSUMO, RIZA MAHENDRA | |
| dc.date.accessioned | 2020-10-21T07:08:11Z | |
| dc.date.available | 2020-10-21T07:08:11Z | |
| dc.date.issued | 2020-06-20 | |
| dc.identifier.uri | http://repository.umy.ac.id/handle/123456789/35714 | |
| dc.description | Latar Belakang dan Tujuan
Adanya berbagai keluhan dari Rumah Sakit, baik di tingkat daerah dan
nasional, menyatakan bahwa mereka tidak puas terhadap tarif yang
ditetapkan oleh BPJS. Mereka menyatakan bahwa tarif yang ditetapkan
sangatlah tidak realistis. Tujuan penelitian ini untuk menguji pengaruh jasa
medis, beban kerja dan penilaian prestasi kerja terhadap tingkat kepuasan
kerja dokter spesialis terkait program pelayanan BPJS yang ada di Rumah
Sakit Umum Daerah Panembahan Senopati, Bantul, D.I Yogyakarta.
Metode
Penelitian ini menggunakan metode analitik kuantitatif ditindak lanjuti
dengan metode kualitatif. Populasi dari penelitian ini adalah dokter spesialis
yang bekerja di RSUD Panembahan Senopati, mempunyai jabatan
fungsional berjumlah 38 orang.
Hasil
Jumlah responden yang merasa puas dengan responden yang merasa tidak
puas jumlahnya seimbang. Namun, berdasarkan nilai rata-rata sebesar
menunjukkan bahwa rata-rata responden merasa tidak puas. Hal ini
menunjukkan bahwa mayoritas dokter spesialis di RSUD Panembahan
Senopati Bantul tidak puas terhadap kondisi kerja di RSUD Panembahan
Senopati Bantul.
Kesimpulan
Terdapat pengaruh yang signifikan variabel jasa medis, variabel beban kerja,
variabel prestasi kerja dengan kepuasan kerja dokter spesialis RSUD
Panembahan Senopati Bantul. | en_US |
| dc.description.abstract | Background and Aim
Various complaints from hospitals, both at the regional and national levels, stated
that they were not satisfied with the rates set by the BPJS. They stated that the tariff
set was very unrealistic. The purpose of this study was to examine the effect of
medical services fee, workload and work performance assessment on the level of job
satisfaction of specialist doctors related to the BPJS service program at
Panembahan Senopati District General Hospital, Bantul, D.I Yogyakarta
Method
This study uses quantitative analytic methods followed by qualitative
methods. The population of this study were specialist doctors who worked at
Panembahan Senopati District General Hospital, having 38 functional
positions.
Results
The number of respondents who were satisfied with the number of
respondents who felt dissatisfied was balanced, namely 19 people each
(50%). However, based on an average value of 78.58, it shows that the
average respondent felt dissatisfied. This shows that the majority of specialist
doctors in Panembahan Senopati Bantul District Hospital are not satisfied
with the working conditions in Panembahan Senopati Bantul District
Hospital.
Conclusion
There is a significant relationship between medical service fee variable (X1),
workload variable (X2), work performance variable (X3) and job satisfaction
of specialist doctors at Panembahan Senopati Hospital Bantul. | en_US |
| dc.language.iso | other | en_US |
| dc.publisher | MAGISTER ADMINISTRASI RUMAH SAKIT PROGRAM PASCASARJANA UNIVERSITAS MUHAMMADIYAH YOGYAKARTA | en_US |
| dc.subject | Medical Services Fee | en_US |
| dc.subject | Workload | en_US |
| dc.subject | Job Performance | en_US |
| dc.subject | Job Satisfaction | en_US |
| dc.title | PENGARUH JASA MEDIS, BEBAN KERJA DAN PENILAIAN PRESTASI KERJA TERHADAP KEPUASAN KERJA DOKTER SPESIALIS TERKAIT PROGRAM PELAYANAN BPJS DI RSUD PANEMBAHAN SENOPATI BANTUL | en_US |
| dc.type | Thesis | en_US |
