PENGARUH JASA MEDIS, BEBAN KERJA DAN PENILAIAN PRESTASI KERJA TERHADAP KEPUASAN KERJA DOKTER SPESIALIS TERKAIT PROGRAM PELAYANAN BPJS DI RSUD PANEMBAHAN SENOPATI BANTUL
Abstract
Background and Aim
Various complaints from hospitals, both at the regional and national levels, stated
that they were not satisfied with the rates set by the BPJS. They stated that the tariff
set was very unrealistic. The purpose of this study was to examine the effect of
medical services fee, workload and work performance assessment on the level of job
satisfaction of specialist doctors related to the BPJS service program at
Panembahan Senopati District General Hospital, Bantul, D.I Yogyakarta
Method
This study uses quantitative analytic methods followed by qualitative
methods. The population of this study were specialist doctors who worked at
Panembahan Senopati District General Hospital, having 38 functional
positions.
Results
The number of respondents who were satisfied with the number of
respondents who felt dissatisfied was balanced, namely 19 people each
(50%). However, based on an average value of 78.58, it shows that the
average respondent felt dissatisfied. This shows that the majority of specialist
doctors in Panembahan Senopati Bantul District Hospital are not satisfied
with the working conditions in Panembahan Senopati Bantul District
Hospital.
Conclusion
There is a significant relationship between medical service fee variable (X1),
workload variable (X2), work performance variable (X3) and job satisfaction
of specialist doctors at Panembahan Senopati Hospital Bantul.