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      • 03. DISSERTATIONS AND THESIS
      • Students
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      • Department of Management
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      •   UMY Repository
      • 03. DISSERTATIONS AND THESIS
      • Students
      • Undergraduate Thesis
      • Faculty of Economics
      • Department of Management
      • View Item
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      PENGARUH EKUITAS MEREK TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL PEMEDIASI

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      HALAMAN JUDUL (731.3Kb)
      HALAMAN PENGESAHAN (473.9Kb)
      ABSTRACT (81.13Kb)
      BAB I (110.2Kb)
      BAB II (130.0Kb)
      BAB III (354.4Kb)
      BAB IV (526.5Kb)
      BAB V (85.98Kb)
      DAFTAR PUSTAKA (90.23Kb)
      LAMPIRAN (1.502Mb)
      Date
      2017-05-05
      Author
      NUGROHO, FAUZI CHANIF
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      Abstract
      Research aimed to analyze the Influence of Brand Equity, to Customer Loyalty with Customer Satisfaction as a variable pemediasi at Starbucks Coffee cafe. In this study Starbucks Coffee in Yogyakarta as a research object and subject are students at the University of Muhammadiyah Yogyakarta ever menggunjungi Starbucks Coffee in Yogyakarta at least 2 times. Sample of 161 respondents in the University of Muhammadiyah Yogyakarta analysis used was SPSS version 16.0 for Windows. Based on the analysis that has been done, the result that the three variables have significant influence, brand equity have a significant effect on customer satisfaction, customer satisfaction have significant influence customer loyalty, brand equity have a significant effect on customer loyalty, customer satisfaction were able to mediate the brand equity to customer loyalty.
      URI
      http://repository.umy.ac.id/handle/123456789/12473
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      • Department of Management

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