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      • 03. DISSERTATIONS AND THESIS
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      • Master of Hospital Management
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      •   UMY Repository
      • 03. DISSERTATIONS AND THESIS
      • Students
      • Master Thesis
      • Master of Hospital Management
      • View Item
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      PENGARUH CITRA MEREK TERHADAP LOYALITAS MEREK RUMAH SAKIT GIGI DAN MULUT UNIVERSITAS MUHAMMADIYAH YOGYAKARTA

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      COVER (17.83Kb)
      HALAMAN JUDUL (656.1Kb)
      HALAMAN PERSETUJUAN (180.0Kb)
      HALAMAN PENGESAHAN (224.3Kb)
      HALAMAN PERNYATAAN (164.4Kb)
      ABSTRAK (13.70Kb)
      BAB I (235.1Kb)
      BAB II (169.2Kb)
      BAB III (270.5Kb)
      BAB IV (137.3Kb)
      BAB V (9.689Kb)
      DAFTAR PUSTAKA (13.22Kb)
      LAMPIRAN (559.2Kb)
      NASKAH PUBLIKASI (Indonesia) (365.4Kb)
      NASKAH PUBLIKASI (English)) (293.5Kb)
      Date
      2018
      Author
      ARISTIYANTO, REGIA
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      Abstract
      Background: The change of hospital image become socio-economic organizations requires hospital has to be able to finance its operations and compete to gain the market share. Dental Hospital of Univesitas Muhammadiyah Yogyakarta is hospital in Yogyakarta. Hospital uses various marketing strategies to seize and retain consumer. One of them is making good brand image to get consumer loyalty. The purpose of study was to determine the influence of brand image towards brand loyalty of Dental Hospital of Universitas Muhammadiyah Yogyakarta. Method: The type study was quantitative research with causality and descriptive explanation. The samples were dental specialist pastient of Dental Hospital of Universitas Muhammadiyah Yogyakarta who had visited more than once with quota sampling technique. Data analysis was multiple regression analysis. Result and discussion: The results showed brand image dimensions had a positive and significant influence simulataneously towards consumer loyalty of Dental Hospital of Universitas Muhammadiyah Yogyakarta. The favorability of brand association and uniqueness of brand association had positive and significant influence towards brand loyalty, while the strength of brand association had positive and insignificant influence towards brand loyalty. Conclusion: The conclusion of the study showed brand image had a positive and significant influence towards brand loyalty of Dental Hospital of Universitas Muhammadiyah Yogyakarta. Keywords: brand image, strength of brand association, favorability of brand association, uniqueness of brand association, brand loyalty
      URI
      http://repository.umy.ac.id/handle/123456789/22274
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      • Master of Hospital Management

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