PENGUKURAN TINGKAT CAPABILITY LEVEL PROSES TI APO07, DSS01, DSS03 PADA AKBID UMMI KHASANAH MENGGUNAKAN FRAMEWORK COBIT 5
Abstract
This research aims to discuss about condition of information technology governance at Akbid Ummi Khasanah. This research aims to determine the extent to which Akbid Ummi Khasanah have implemented good IT governance. This research focused only on the three IT proses of Control Objective for Information and Related Technology (COBIT) 5 APO07 (Manage Human Resources), DSS01 (Manage Operations), DSS03 (Manage Problems).
Whilst the instrument rated by questionnaires and interview. The method is based on the Model COBIT 5. The data processing will be used to determine the maturity level of IT governance in Akbid Ummi Khasanah. Research then was continued by analyzing gap IT processes existing and IT processes based on the COBIT framework recomendation.