SISTEM PENGADUAN DAN PENYEBARAN INFORMASI TERSEGMENTASI BERBASIS WEB DAN ANDROID
Abstract
The growth of Information and Communication Technology (ICT) has been
able to present technical solutions for long distance communication problems. In
addition, this technology can be accessed by many users, with unlimited access and
can be accessed remotely. The adoption of this technology is very relevant for
information delivery so that the process can run effectively and efficiently within
the scope of a university.
The research was conducted by developing an application system that can
be used to send complaints as well as spreading segmented information according
to the student groups within the university. These features are obtained by creating
a web-based application system for campus institutions and Android apps for
students. Where a particular department / bureau on campus can quickly and easily
disseminate information to students as well as receive complaints related to campus
services / facilities with the integration of web apps, Android and messaging
services from Google.
The result of this research is the implemented web and Android application
system that integrated each other with a database. The system also integrates with
Firebase Cloud Messaging (FCM) service to provide real-time notification when
there is information distribution or complaint reply on Android app from campus /
departments / bureau. Each action of spreading information on the web application
then the system will request to the FCM server to handle the notification process.
While the Android application will request data to the web application according to
the latest data.