Browsing Department of Management by Subject "Service Quality, Satisfaction, Trust, Customer’s Loyalty, Structural Equation Modeling, and Cleaning Services Kualitas Pelayanan, Kepuasan, Kepercayaan, Loyalitas Pelanggan, Model Persamaan Struktural, Jasa Kebersihan"
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PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN DAN KEPERCAYAAN SEBAGAI VARIABEL MEDIASI
(FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2018-02-23)This research aims to understand the effect of service quality on customer loyalty with customer satisfaction and customer trust as mediation variables on King Clean’s customers in the Special Region of Yogyakarta. Non ...