Browsing Department of Management by Subject "Tangible, Reliability, Responsiveness, Assurance, Empathy and Customer Satisfaction"
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PENGARUH PERSEPSI KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN SERVICE DI DEALER NISSAN-DATSUN BANTUL YOGYAKARTA
(FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2018-07-02)This study aims to describe the quality of service to customers at Dealer Nissan-Datsun Bantul Yogyakarta, who had done service at least 1 times in the last 6 months. This incident is a customer at Dealer Nissan-Datsun ...