Browsing Department of Management by Subject "service quality, efficiency, fulfillment, system availability, privacy, customer satisfaction."
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ANALISIS PENGARUH KUALITAS LAYANAN ONLINE RESERVATION TICKET TERHADAP KEPUASAN KONSUMEN
(PROGRAM STUDI MANAJEMEN FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS MUHAMMADIYAH YOGYAKARTA, 2018-07-30)Train is a mass transportation widely used by Indonesian people. The higher the rail users, the railway service quality level should be improved, with improved service quality can affect the level of consumer satisfaction.. ...