BUDAYA KESELAMATAN PASIEN DALAM PELAYANAN KESEHATAN DI RUMAH SAKIT PERTAMINA PLAJU PALEMBANG
Abstract
Background: The patient safety culture at Pertamina Plaju Palembang
Hospital still not good enough, it can be seen by the number of reporting
patient safety incident from KPRS team. Whereas, this C-type hospital is
obligated to implement patient safety culture in improving health service
quality.
Method: This research uses quantitative method with cross sectional
research design. The number of research samples using slovin formula taken
from medic and paramedic, medical support, and management and sampling
with proportional stratified randong sampling. Measurement of patient safety
culture using MaPSaF (Mancheste Patient Safety Framework) questionnaire
which has been published NPSA (National Patient Safety Agency) in 206 and
has been tested the validity and reability by previous research. The
questionnaire consists of 10 dimensions with 24 aspect of the question.
Result and Discussion: Implementation of patient safety culture at
Pertamina Plaju Palembang Hospital in accordance with MaPSaF
assessment of 70% at proactive level, 20% at generative level, and also 10%
at bureaucratic level. Overall patient safety culture is dominant at the
proactive level.
Conclussions and Suggestions: The patient safety culture at Pertamina
Plaju Palembang Hospital is the proactive level, but still needs improvement
to the generative level with raising of awereness, good cooperation, and
responsibility for the importance of patient safety culture.
Keyword: patient safety culture, MaPSaF.