ANALISIS SAFETY CULTURE KLINIK PRATAMA FIRDAUS YOGYAKARTA
Abstract
Background: Patient safety is an important but neglected issue in primary
health care. The lack of research on safety culture in primary health care
compared to hospitals and finding out how start-up clinic who has not been
accredited, became the objective in this study.
Methods: This research is a mixed methods research. The research
quantitatively used patient safety culture questionnaire, adopted from AHRQ
and qualitatively used deep interview. In order to conduct and analyse both
of quantitative and qualitative methods, the researcher deployed sequential
explanatory method.
Results: From 12 dimension of patient safety, three dimensions in high score,
7 dimensions in medium score, but two dimensions were reporting system and
punishment in low score. The major themes based on the deep interview
conducted were the comprehension of patient safety culture of all staff and
stakeholders, the implementation of patient safety programme, and
management support.
Conclusion: We concluded that accreditation is a sustaining factor that can
be used as a framework for shaping patient safety culture. Patient safety is
not a simple technique to gain quality in healthcare. We need continuous,
multifaceted, and comprehensive approach to establish and maintain the
implementation of safety culture.
Keywords: Patien safety; Primary Health care