EFEKTIFITAS KOLABORASI INTERPROFESI TENAGA KESEHATAN UNTUK MENINGKATKAN PENGELOLAAN PASIEN RAWAT INAP DI RUANG MAWADDAH RUMAH SAKIT “X” TAHUN 2018
Abstract
Introduction : Private Hospital is a type D hospital with low BPJS tariff
package. Therefore the hospital often experiences loss. The prime service
given by Private Hospital is Obstetric and Gynaecology Service. The most
cases handled are delivery, curettage and sectio caesaria. The patients of the
cases are taken to Mawaddah Ward.
Purpose : This research is aimed to analyse the effectiveness of paramedic
interprofessional collaboration in increasing the management quality of
hospitalized patients in Mawaddah ward in Private Hospital in 2018.
Research Methodology : The research uses mixed method. Quantitative
and qualitative data are collected using concurrent triangulation strategy in
one time period. The subjects of the research are paramedics doing
interprofessional collaboration in Mawaddah ward. They are gynaecologist,
general practitioner, nurses, midwives, pharmacist, and nutritionist. The data
are collected by document analysis, questionnaire, and interview.
Research Result : The interview result analysis shows that the paramedics
have understood about interprofessional collaboration practices but the
pharmacist and the nutritionist are under-staffed. Another obstacle is
interprofessional communication problem. The questionare result analysis on
the patient satisfaction shows that based on 5 satisfaction scale, the patients
are satisfied with the collaboration process, the point for procedure indicator,
administration requirement, and service is 3,68, and patient satisfaction on
the officers’ performance is 3,63 in point. The medical record document
observation result shows that all paramedic (100%) have worked based on
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their SOP. However, in the patient treatment, they do not work on the
Clinical Pathway.
Conclusion : The whole collaboration process is not yet undergone
thoroughly due to the hospital internal problems yet the interprofessional
collaboration increases patient satisfaction. The paramedics do not complete
the clinical pathway in treating the patients. This leads to hospital less
effective service and the hospital also experiences losses.
Keywords : interprofessional collaboration, patient treatment