PERAN AKREDITASI KLINIK DALAM IMPLEMENTASI BUDAYA KESELAMATAN PASIEN DI KLINIK FIRDAUS YOGYAKARTA
Abstract
Background: In Indonesia the level of undesirable events in 2007 was
46.2% and in 2010 increased to 63%, so patient safety was an important
factor to pay attention. Firdaus Clinic is primary health care that are
preparing the process of clinic accreditation, improvement of various
systems, including patient safety. The purpose was to determine the
percentage change in the dimensions of patient safety achieved after,
compared to before the application of accreditation documents.
Methods:Using a questionnaire that consist of 12 dimensions from
AHRQ(Agency for Healthcare Research and Quality) at 2004 which has
been translated, using secondary data that taken before the application of
accreditation documents on October 2017, and primary data on July 2018
after the application of accreditation documents.
Results and discussion:An enhancement in the 10 dimensions of
patient safety culture after the application of clinic accreditation documents.
The highest change(44%) in the dimension of feedback and communication,
there was no change in the dimension of perception about patient safety, and
a decrease in the dimension of frequency of reported events (6%). Overall 12
dimensions, the average change increased by 20.2% after the application of
accreditation documents.
Conclusion:The application of clinical accreditation documents can
improve patient safety culture.
Keywords: Clinical accreditation, patient safety culture