IMPLEMENTASI KEBIJAKAN SISTEM REMUNERASI JASA PELAYAN TARIF PAKET INA-CBGs DI RUMAH SAKIT UMUM DAERAH ADE MUHAMMAD DJOEN SINTANG
Abstract
Background: Since established as a hospital with PPK-BLUD (Public
Service Agency Financial Management Pattern), the Regional General
Hospital of Ade Muhammad Djoen Sintang responded by fixing various
elements related to government regulations contained in Indonesian
Government Regulation Number 23 of 2005 concerning Financial
Management of Public Service Agencies, in which one of the elements of
governance contained is the calculation of remuneration. Along with changes
in the "global climate" of hospitals in Indonesia, since there has been a
government policy on Universal Health Coverage (UHC), the management of
package rates made in the INA-CBGs (Indonesia Case Base Groups) has also
influenced the pattern of remuneration systems in Regional General Hospitals
Ade Muhammad Djoen Sintang, so that many things emerge and have an
impact on the service distribution system that is formulated in the form of the
latest remuneration system.
Methods: The design used in this study is qualitative research with a
descriptive approach. The type of data used is qualitative data. The selection
of subjects in this study was determined purposively by taking 3 (three) key
informants. Data analysis uses an interactive model.
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Results and Discussion: Based on the data analysis, it was found that there
was an increase in patient visits with financing status using the BPJS
Kesehatan (the Indonesian national health care insurance) using the INACBGs
package rates. Tariffs for INA-CBG packages are difficult to use to
share services directly, so they need to be processed in advance. The whole
process of implementing a remuneration system is complex and timeconsuming.
The study also shows that communication has not gone well
enough, resources are still inadequate and the existing resources are unable to
support the remuneration system process, the disposition of implementers has
not provided optimal support and the bureaucratic structure does not come up
with SOP (Standard Operational Procedures) and workflows and existing
fragmentation have not been able to coordinate both vertically and
horizontally plus the condition of the hospital now operates two different
addresses.
Conclusion: From the results of the study it can be concluded that the
communication process, the resources, the support of implementers and the
ability of the bureaucratic structure still needs to be addressed.