DENTAL SERVICE TIME IN THE IMPLEMENTATION OF INDONESIA NATIONAL HEALTH INSURANCE BASED ON THE HIGHEST DENTAL TREATMENTS AT PRIMARY CARE
Abstract
In the implementation of Indonesia national health insurance (NHI), utilization is determined from the level of participants' visits
to health service facilities. Dental visits have a variation in the time of treatment, thus affecting the volume of patients who can
be treated in a day. The dentist's treatment time will affect the dentist's utilization in primary care. This study aim is to discover
the time depiction of dental services based on the highest treatment at the Primary dental ClinicThis is an observational
descriptive study with a cross-sectional study design. The subjects in this study were all dentists who worked at the Firdaus
Primary clinic Yogyakarta. The sampling used purposive sampling technique to collect 120 NHI participant and 120 the private
patient who has visited the dental clinic. The training was given to 2 surveyors/observers who worked as dental nurses in the
Firdaus Primary Clinic Yogyakarta. A kappa test was conducted to determine the level of agreement of 2 observers in
assessing.There are 30 highest dental treatment were performed by 3 different dentist at Firdaus primary clinic. The average time
of dental treatment procedure for private patients takes a little longer than the dental treatment time for NHI participants. The
common treatment is premedication or consultation with an average time of treatment is 8 minutes 30 seconds and 7 minutes 47
seconds and whereas for the filling treatment using composite resin material requires an average time of 36 minutes and 10
minutes 38 seconds. The mean time of the dental treatment performed by a dentist was influenced by the complexity of the case,
and dentist competency