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      •   UMY Repository
      • 03. DISSERTATIONS AND THESIS
      • Students
      • Master Thesis
      • Master of Management
      • View Item
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      PENGARUH PRAKTIK SUPPLY CHAIN QUALITY MANAGEMENT (SCQM) TERHADAP PENCAPAIAN OPERATIONAL PERFORMANCE PERUSAHAAN MELALUI QUALITY PERFORMANCE

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      HALAMAN JUDUL (1.127Mb)
      HALAMAN PENGESAHAN (418.8Kb)
      ABSTRAK (183.8Kb)
      BAB I (227.6Kb)
      BAB II (544.3Kb)
      BAB III (722.0Kb)
      BAB IV (1.305Mb)
      BAB V (196.3Kb)
      DAFTAR PUSTAKA (431.4Kb)
      LAMPIRAN (1.987Mb)
      Date
      2019-11-25
      Author
      NOOR, M WILDAN
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      Abstract
      The main objective of this research is to try to explain how SCQM practices (customers focus, quality leadership, suppliers focus, supply chain integration and IT-enable organization) are formal coordination and business process integration involving all partner organizations in the SC channel to measure , analyze, and continually improve products, services, and processes to create value and achieve middle customer satisfaction and end customers in the market can achieve company operational performance through mediating quality performance with empirical explanations. To achieve the research objectives, a total of 300 questionnaires were distributed using proposive sampling. The finding confirm that 4 of 5 SCQM practice can achieved a superior corporates operational performance through quality performance. Based on the results of the study, suppliers focus have the greatest value to achieved corporates operational performance. But in the other hand the quality leadership does not affect significantly. The finding of this research indicate that managers must awareness to organize the upstream and downstream of supply chain network based on four SCQM approach like suppliers focus, supply chain intergation, customers focus and then using IT to enabel organization to get a better corporates operational performance.
      URI
      http://repository.umy.ac.id/handle/123456789/30976
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      • Master of Management

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