View Item 
      •   UMY Repository
      • 03. DISSERTATIONS AND THESIS
      • Students
      • Master Thesis
      • Master of Management
      • View Item
      •   UMY Repository
      • 03. DISSERTATIONS AND THESIS
      • Students
      • Master Thesis
      • Master of Management
      • View Item
      JavaScript is disabled for your browser. Some features of this site may not work without it.

      PENGARUH KUALITAS PELAYANAN TERHADAP CITRA MEREK, KEPERCAYAAN MEREK DAN MINAT BELI ULANG

      Thumbnail
      View/Open
      COVER (1.741Mb)
      HALAMAN JUDUL (2.956Mb)
      HALAMAN PENGESAHAN (141.0Kb)
      ABSTRAK (505.5Kb)
      BAB I (986.6Kb)
      BAB II (373.4Kb)
      BAB III (1.073Mb)
      BAB IV (1.993Mb)
      BAB V (169.6Kb)
      DAFTAR PUSTAKA (995.3Kb)
      LAMPIRAN (2.039Mb)
      Date
      2019-03
      Author
      AZIZAH, NURUL
      Metadata
      Show full item record
      Abstract
      This study aims to analyze the effect of service quality on brand image, brand trust and repurchase intention, analyze the influence of brand image on brand trust and repurchase intentions, and analyze the influence of brand trust to repurchase intentions. Subject in this research is Cinema XXI Yogyakarta’s consumers. The data used is quantitative with the type of primary data, the sample in this study uses non-probability sampling method with purposive sampling technique, data in the form of quitionnaires are distributed directly, the questionnaires distributed to 200 respondents. Data analysis techniques using SEM with AMOS. This research finding shows that: 1) the service quality have a significant affects to the brand image, 2) the service quality have a significant affects to the brand trust, 3) the service quality have a significant affects to the repurchase intentions, 4) the brand image does not significant affect to the brand trust, 5) brand image does not significant affects to the repurchase intentions, 6) brand trust have a significant affects to the repurchase intentions.
      URI
      http://repository.umy.ac.id/handle/123456789/30715
      Collections
      • Master of Management

      DSpace software copyright © 2002-2015  DuraSpace
      Contact Us | Send Feedback
      Theme by 
      @mire NV
       

       

      Browse

      All of UMY RepositoryCollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

      My Account

      Login

      DSpace software copyright © 2002-2015  DuraSpace
      Contact Us | Send Feedback
      Theme by 
      @mire NV